How can we help you?
FAQ
Can I use my VR avatar across different platforms and games?
Absolutely! Our Avatars are designed to be compatible with various platforms, ensuring seamless integration across different games and applications.
How do I contact customer support if I have questions or issues?
If you have any questions or encounter any issues, our customer support team is here to help. You can reach us by visiting our "Contact Us" page and leaving a message, or simply shoot us an email at support@goavatown.com.
Can I preview my content before purchasing?
Yes! We understand the importance of ensuring satisfaction with your purchase. That's why we offer the option to 3D preview your content before making any commitments.
Do I need a VR headset to use your platform?
No, you don't! You can enjoy our services and content using traditional devices as well.
Does Avatown have any support for avatar uploading?
Yes, we’re supporting our customers to upload an avatar to platforms, such as VRChat.
Can I request a commission for creating a custom avatar?
No, we aren’t offering avatar customization service.
Need any further support?
No worries! Just drop a message and we will get back to you by email within 3 business days.